Contact Matrix - Ireland

We also have a dedicated team for retail showrooms which is managed by Sharon Brown (Retail Team Leader).

We hope that you are satisfied with our products, but in the event of an issue we have a dedicated aftersales team managed by Ann-Marie Tennison (Customer Care Manager).

We are in the process of upgrading our telephone systems to enhance our services even further and we will communicate updates in the summer.

T e am D e t a i l

S e r v i c e

T e l e p h o n e

E m a i l

Internal Sales Office - order processing and enquiries

Order Fulfilment Team

dublinsalesorder s @idealstandard.com

+353 1 4564525

+44 79 484 544622

scassidy @idealstandard.com

(Team Leader) Samuel Cassidy

_______________________________________________________________________________

Retail Team

retail@idealstandard.com

+44 1482 496260

Retail Sales Office - retail showroom order processing and enquiries

+44 1482 496194 / +44 7597 012226

shbrown@idealstandard.com

Sharon Brown (Team Leader)

_______________________________________________________________________________

After-sales enquiries - post installation product / warranty issues

Customer Care Team Jane Hepworth (Team Leader)

customercareroi@idealstandard.com

+44 845 1223437

+44 1482 496318

jhepworth@idealstandard.com

_______________________________________________________________________________ Pricing / Project Quotations Estimating Team ROI: quotationsROI@idealstandard.com NI: estimating@idealstandard.com +44 1543 413372

Kind regards

.................................................................... .... ..... John Andrews Channel Director Ireland +353 86 388 0240 jandrews@idealstandard.com

............................................................................. Gerard Crane Channel Director Ireland +44 7711 167 407 gcrane@idealstandard.com

Ideal Standard | Armitage Shanks 2nd Floor, Unit 3103 Lake Drive Citywest Business Campus, Tallaght Dublin 24 YXW2 TEL: 00353 1 4564525 EMAIL: dublinsalesorders@idealstandard.com